Learn what is lateral thinking & critical thinking as a Product Manager and how to use both approaches to solve problems creatively, and think outside the box
6 basic voice of the customer frameworks that you can implement for your product include CES, CSAT, NPS, Qualitative research, customer journey mapping & sentiment analysis. Read on to know each one in detail.
A voice of the customer framework is a process of capturing customer feedback and using it to improve your products, services, and overall customer experience.
A step by step guide with real-life examples on how to approach market research vs user research. How to make informed UX decisions and build successful products
In-app announcements are a powerful tool to engage with users and promote new products or features. You can make new feature announcements, drive feature adoption rates, increase user engagement and drive revenue, while also improving the overall user experience.
Integrating customer feedback into your social media strategy can help you create stronger relationships with your customers improve customer customer satisfaction and create content that resonates with your audience.
