If you’re building a product and constantly trying to stay in tune with your users, you’ve probably heard of Canny. It’s a popular feedback management tool that helps teams collect customer feedback, track feature requests, and build a public product roadmap. But with all the buzz around Canny pricing, people are still asking if Canny is worth the hype. This blog will answer that question by looking at what Canny offers, what it charges, and whether there’s a smarter, more affordable option in 2025.
Canny is a feedback management tool designed to help teams collect and organize user product feedback, prioritize new features, and keep customers informed via a visual roadmap and changelog. It offers a neat feedback board, internal comments, admin access, and tools to close the loop with users.
Some of its standout features include:
Although all these features look really cool, most of them are locked behind a paywall. Which brings us to the elephant in the room.
On paper, Canny offers a free plan. But in reality, it’s pretty limited. If you’re a growing company or serious about product development, you’ll probably need the paid plans. So, let's take a look at its pricing options:
Canny’s Core Plan is their most affordable option, priced at just $19 for yearly plan, and $24 for a monthly susbscription. At first glance, it seems like a great entry point, especially for small teams or solo founders who are just starting out with collecting feedback. But once you take a closer look, you’ll notice it’s quite limited.
You only get one feedback board, one roadmap, and just one integration. It’s great for testing the waters, but if your team starts to grow or your needs become a bit more complex, you’ll quickly outgrow this plan.
Still, it’s a decent starting point if you want to keep things really simple and don't need much flexibility just yet
Canny’s Pro Plan costs $79 if you pay annually, and $99 if you pay monthly. It’s clearly meant for slightly bigger teams that aren’t quite ready to commit to their Business Plan. But for that price, what you actually get:
While those features might sound okay at first, they’re pretty standard. So unless you're already sure Canny is the right fit, the value here may not be strong enough for most small teams.
Canny’s Business Plan is designed for large companies and comes with a custom price, which you’ll only get after speaking with their sales team. If your company uses tools like Azure Active Directory, Azure DevOps, Okta, One Login, or OpenID Connect, this is the plan you’ll need to access those integrations. Interestingly, even though it’s their highest-tier plan, integrations with HubSpot and Salesforce still come at an extra cost. So, while this plan is built to support larger teams with more complex needs, it’s clear that the pricing and add-on costs can add up quickly.
Canny has long been a popular choice for collecting customer feedback and managing product roadmaps. But as many teams have discovered, unlocking Canny's full potential often means paying for expensive plans just to access essential features. More reasons product managers are now opting for Productlogz. It’s everything you wanted from Canny. You'll find it to be budget-friendly, easier to use, and packed with practical features that help you build a better product. You can check out the price below:
Productlogz’s $17 per month plan is designed for growing teams that need more flexibility without the high price tag. It builds on everything you get in the free plan, but with more room to scale and better ways to engage with users.
Here’s what’s included:
The $53 per month plan is perfect for growing teams that need more control, deeper insights, and stronger collaboration tools. It includes everything in the Pro plan, plus several advanced features that help you stay organized and make smarter product decisions. They include:
Productlogz costs less than building the wrong tools or paying for bloated features. It gives you everything you need to gather and prioritize feedback without overwhelming your team members or your budget.
So, whether Canny is worth it depends on your needs. But here are some reasons why we believe it’s not worth the hype, especially in 2026:
Most teams don’t need everything in the Growth Plan or Business Plan. But because Canny offers limited features in the free tier, you’re almost forced to upgrade, even if you don’t need all the bells and whistles.
You can’t pick and choose features. It’s an all-or-nothing deal. That means you could end up paying for things you don’t need just to unlock user segmentation or internal comments.
A plan for early-stage companies should be affordable. However, Canny's plans don’t leave much room for discounts or flexible billing. Startups need tools that grow with them, not limit them.
Canny’s admin setup can feel overwhelming. With Productlogz, everything is simplified, so your product and dev teams can focus on what matters: building the right features.
There are several reasons more teams are switching to Productlogz in 2026. They include:
Honestly, Canny has done a great job building a name in the feedback tools space. But in 2026, with tighter budgets and better options, you need to pay for the value, not just for a name. If you’re a growing SaaS business looking to prioritize features, avoid building the wrong features, and truly listen to your users, then Productlogz is a no-brainer. So, before you commit to Canny's pricing, give Productlogz a try. It might just be the alternative to Canny you didn’t know you needed.
Start collecting meaningful feedback without any set-up hassles
